Refund policy
No Return Policy – Jewellery
Due to hygiene and safety reasons, we do not accept returns or exchanges on any jewellery items once they have been worn, handled, or removed from their original packaging. This ensures the highest standards of cleanliness and customer protection.
Please choose carefully before completing your purchase. We are happy to provide additional product details or photos before ordering.
This policy does not affect your rights under the Australian Consumer Law. If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in line with ACL guidelines